Laba, 8 o'clock in the evening, Nanjing Suning super cloud warehouse lights bright, waiting for the packaging of goods piled up like a hill, the frontline logistics staff in full swing for the New Year's Day busy.
At the same time, in the Suning Shanghai AGV robot (300024, stock bar) warehouse, the three picking personnel in the evening shift are in order. Eyes sweeping through the planting wall can immediately pull out the goods from the camel's hovering shelves.
Secret: Suning Logistics leads the Spring Festival without closing services
Right now, major electronic business platforms are in full swing in the New Year Festival, and logistics services are a key part of them. Relevant person in charge of Suning Logistics indicated that Suning had launched the “Spring Festival No War†service in the industry. During the Spring Festival this year, it will be the same as in previous years.
Smart Logistics takes the lead in the Chinese New Year delivery service
What is different from the past is that a series of automated smart devices have added to the potential of Suning's “Spring Festival is not a fight†express service.
Lv Xia is a picker in Suning's Shanghai robotic warehouse. According to her memories, during the Spring Festival last year, to ensure the normal delivery of the 3C digital warehouse, five colleagues stuck to the line and did not return home for the New Year. This year, only one person is required to participate in the shift.
The person in charge of Suning Logistics stated that after AGV robots were put into operation, they greatly improved the efficiency of logistics fulfillment, and the New Products purchased by users could be delivered quickly, and the pressure of warehousing staff was also relieved. It is understood that in November last year, Fengxian Shanghai officially launched the largest robotic warehouse in East China, and it truly achieved the "Goods to Man" selection. The average pick time for a single product is 10 seconds, and the picking efficiency of small items exceeds 5 times the manual rate, and the picking accuracy rate can reach 99.99%.
In the next five years, e-commerce warehouses represented by warehouse intelligent robots will be blooming all over China. Suning Logistics' preparations for the addition of new AGV robotic silos in Jinan and Wuhan are nearing completion. It is expected that they will be formally launched in March, followed by cities such as Chongqing and Shenzhen. In 2018, Suning will deploy more than 10 intelligent warehouses nationwide.
At present, robots, automated storage, and drones have become the standard for domestic smart logistics. Suning's "super cloud warehouse" put into use in Nanjing is the largest intelligent logistics base in Asia. During the Spring Festival, it is expected that the cumulative order parcels will reach 10 million. From the New Year's Eve to the seventh day of the year, the surrounding areas under the “Super Cloud Warehouse†radiation all implement the next day delivery service.
Following Zhejiang Anji, Suning opened several routes in Anhui in December last year to achieve normal operations. It is worth mentioning that during the New Year Festival this year, the villagers purchased new goods on Suning Tesco, and they can directly send drones to their homes, which greatly increases the time limit for receiving goods.
Play a variety of user receiving scenarios combined punch
During this year's New Year Festival, Suning implements the “four-no†commitment, including the stores do not fight, the online and offline business as usual during the Spring Festival, continue to provide sincere and full shopping experience; after-sales do not rest, service standards during the Spring Festival as usual, users feel at ease over the year ; logistics does not stop transport, whether it is daily necessities or Home Appliances, Suning is responsible for making expectations never fail; customer service is not off the assembly line, during the Spring Festival, consulting never fails. In order to give users quicker and more convenient shopping services, Suning has played a set of highly effective combination punches.
Mr. Chen, who works near Xinjiekou in Nanjing, wants to buy a smart phone for his parents this year. Seeing that Suning's Tesco New Year's Day Festival has great incentives, not only bought the mobile phone but also returned the baby to buy snacks for the Chinese New Year. At noon, the orders for the mobile phones went up and down. After work, they went directly to the Suning Xinjiekou Trade and took away the packages. "In this way, the purchase of New Year's goods will not only make it possible to avoid crowded queues in supermarkets, but also eliminate the need for express delivery at home, which is really convenient for office workers."
In this all-inclusive New Year feast, Suning's offline stores nationwide can play a crucial role. It is reported that during the Spring Festival this year, 2,227 Suning outlets nationwide operate normally, and the country's 1460 Suning stores do not stop business. In addition, these offline stores will be incarnations of logistics and distribution service stations during the New Year's Day. Users can purchase orders online, and deliver and pick up goods at the nearest store. Users can choose from their own timeline and can choose to deliver their products. The fastest delivery time is 2 hours.
Suning Logistics has promised not to fight in the New Year. The confidence comes from more than 10,000 "Rockets". In recent years, Suning's “speed, temperature, and grace†express service positioning has won consumer recognition. In order to ensure normal delivery during the New Year's Day and the Spring Festival, Suning Logistics will subsidize all couriers on the job. In addition, Suning has created a "reunion plan." The courier who sticks to his post during the Spring Festival will receive his family members and celebrate the New Year together.
SHENZHEN CHONDEKUAI TECHNOLOGY CO.LTD , https://www.siheyidz.com